Case Studies In Healthcare Management

Case Studies In Healthcare Management-17
The case study below illustrates how International SOS centralised oversight, management and reporting for a client’s healthcare management program bringing considerable efficiencies.

The case study below illustrates how International SOS centralised oversight, management and reporting for a client’s healthcare management program bringing considerable efficiencies.Service: Healthcare administration services Location: Jakarta, Indonesia Pierre Thibaut, HR Manager of a multinational mining corporation in Indonesia, inherited a healthcare programme from his predecessor and saw the need for improvement.The survey results Pierre commissioned after eight months showed a staggering improvement - employee hospital stays were reduced by 45%, savings on the healthcare budget of 0,000 USD were realised. This was notably linked to the fact that employees had a much better level of healthcare with more accurate diagnosis, treatment and preventive care.

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At the company's other sites in Indonesia, we implemented local solutions to improve access to healthcare.

In Papua at a busy mine, we assigned a doctor and administrator to coordinate care and keep the on-site workforce healthy.

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Synthesis My recommendations that should be done are that both the CEO which is Pat and the associate CEO which is Chris should work on this together and come up with some ideas.

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It is true that the hospital does need some fresh ideas, which Chris can provide but also in this situation needs the experience that Pat could provide which he has only gave Chris a little background of the problems that are going on.

With this came total confidence that all the practitioners and facilities had been screened to ensure they met international standards of care.

Many of these providers also offered cashless access to medical care for employees, so employees didn't have to pay for doctor's visits upfront.

International SOS conducted reviews of diagnosis and treatment and verified the amounts patients were billed.

Pierre received monthly reports on what had been spent, on what and where, so that he could gain visibility on key health issues and identify preventive health and wellness programs for employees.

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